If something’s not working as expected, you’ll usually find a quick answer below.
And if not, you can contact me directly - I’m always happy to help.
Make sure you're logging in here: https://www.lynsaygreencreate.com/login
If something isn’t quite working, it’s often something small like:
using a different email address when purchasing
a saved password filling incorrectly
If you’ve recently bookmarked an older link, it’s best to use the link above.
If theres anything else please just get in touch - I can check things quickly for you.
Your courses are always safely stored in your account, so nothing will be lost.
This is part of the platform’s built-in security and helps keep your account safe.
You may be asked for a code when logging in, especially if:
you’re using a new device
your browser history or cookies have been cleared
you’re using private browsing / incognito mode
or you’re logging in after some time away
In most cases, you’ll only need to do this once on a device.
If you’re being asked more often, just get in touch and I’ll take a look for you.
Sometimes codes can take a few minutes to arrive.
It’s best to:
wait up to 10 minutes
avoid requesting multiple codes (this cancels the previous one)
check your spam or junk folder
You can contact me directly using the form below - I’m always happy to help and will get you sorted as quickly as I can.